SnapDwell

Introduction

Micah Beierle dba SnapDwell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Name, email address, phone number
Real estate license information (for agents)
Property and transaction details
Payment information
Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Detect, prevent, and address fraud and security issues
Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., DocuSign, payment processors)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and monitoring
Employee training on data protection

5. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Object to or restrict certain processing of your information

To exercise these rights, please contact us at privacy@snapdwell.com.

6. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect and how it's used
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features of our service may not function properly if cookies are disabled.

8. Third-Party Services

Our service integrates with third-party services (such as DocuSign, Supabase, and Vercel). These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@snapdwell.com
Address: Micah Beierle dba SnapDwell, California